The White Star Software Team
Adam Backman - President
Adam is responsible for the database performance tuning and administration division at White Star. This includes providing training and consulting services for a worldwide client base. He is also highly adept at making people laugh. Adam brings a wealth of knowledge and experience (and off-the-cuff jokes) when resolving his client's business issues and uses a logical approach in his work.
Adam's niche is customer service, solving difficult system and database issues, as well as hardware sizing for database systems. Other specialties include database backup/recovery planning, administration and testing. While 75% of White Star clients use UNIX as a database engine, Adam's knowledge includes support for all of the operating systems that are supported by Progress.
Adam is the author of a book on creating a comprehensive recovery strategy for users of Progress Software's RDBMS called Who cares if you have a good Backup if you can't Recover? as well as a book for Progress Software's Expert Series called OpenEdge Revealed.
Since 1996, Adam has presented at most of the Progress Software User's conferences on topics of database system performance tuning and high availability. He has also presented on the internals of the Progress database at User Group meetings and conferences internationally.
Tom Bascom - V.P. Technology
Tom Bascom has been working with Progress based systems since 1988 and has extensive experience working with large-scale clients to develop and manage all the technology and processes necessary to succeed in today’s challenging, competitive business environment.
Tom created the Lakewood Mortgage Origination system which has been installed by more than 50 lenders in the US. With sites as large as 1,200 users using databases in excess of 100GB to process annual loan volumes of $20 billion or more, Tom is obviously on to something.
After selling Lakewood Corporation to EDS in 1995, Tom joined EDS as an Enterprise Architect, and then in the summer of 2000, he teamed up with printChannel.com, the leading vendor of web-based print procurement solutions, as VP of Engineering. He was responsible for Software Development and IT Operations in support of their global service offering.
Tom also founded Greenfield Technologies, a firm specializing in bringing pragmatic solutions to complex Information Technology issues.
Paul Koufalis - Senior DBA
After completing a computer engineering degree at McGill University, Paul Koufalis began his Progress career in 1994 working for the largest VAR in Canada. His mentor was one of the top Progress professionals in North America and under him, Paul learned more than any reasonable human being needs to know about Progress, UNIX, Windows and even VAX/VMS.
After a short stint with a QAD partner, in 1999 Paul founded Progresswiz informatique and has been working as a Progress/OpenEdge DBA, system administrator and all-round technical consultant ever since. His customers appreciate his ROI-centric approach to problems and solutions and his ability to explain complex technical issues in simple-to-understand terms. However, Paul’s claim to fame is his uncanny ability to quickly assess critical situations and to immediately recommend a plan of action.
If he’s not staring at his computer screens, you can probably find Paul speaking at a Progress event somewhere in the world or being roughed-up by his twin boys back home in Montreal.
Before cutting the umbilical cord, Alan worked for Progress Software in the UK for 16 years and wore many hats, including manning the support desk, providing consulting, and as a trainer, teaching the entire range of Progress products.
In a previous life, before seeing the light, he worked in operations, development, project management and (for his sins) in QA management.
Consulting and training appointments for Progress have taken him all over Europe, from Ireland to Iceland, and from Prague to Tel Aviv. He has made product presentations at numerous Progress conferences throughout Europe.
Alan advocates for timely mentoring and believes this process can boost learning and productivity in development teams. Having been on the receiving end of dull presentation material and (worse) dull trainers, Alan believes that there is no excuse for a poorly-executed training program. Properly targeted, administered, and delivered in memorable fashion, he brings a visionary approach to learning and succeeding.
John Campbell - President Emeritus
John Campbell, (retired) co-founded both White Star Software and Proforum, the first Progress users group in the US. His computer consulting and training business began in 1979, before Progress was a commercial product and Progress was a company.
John was working with Progress as far back as 1985, beginning with Version 2.3., and wrote six books on the subject. One title, Making Good Progress is still the standard Progress programmer’s reference text about the Progress 4GL (OpenEdge ABL). He also penned TailorPro, stating that it was a truly remarkable tool for modifying Progress application behaviour. John was the publisher of the Progressions Magazine technical newsletter and a regular presenter at Progress-related conferences worldwide.
John wrote code, trained for Progress Software and Progress' application partners, and taught classes at QAD as well as FiServ. He trained thousands of Progress developers over the years – an extraordinary achievement and contribution.
A keen competitor, John can also add triathlete to his long list of accomplishments.