Pick up the phone and talk to the world’s best independent OpenEdge DBAs
The DBAppraise add-on gives you guaranteed response-time access to the world’s finest independent OpenEdge DBAs. You waste no time with first-level support technicians who do not understand your environment.
The ROI is clear from day one
Our monitoring and support service prevents costly down time at a fraction of the cost of building and maintaining your own tools and team. With one fixed annual cost, there are no surprise hourly charges.
We are an extension of your team
Our goal is to mentor your IT staff, not replace it. Every event is a teaching opportunity. If you don’t have DBA expertise in-house, we can manage your day-to-day DBA needs too.
Database administration is all we do
Database consulting, monitoring and support is our only business. We are committed to being the world’s best DBAs, constantly learning and investigating new and innovative ways to improve our DBAppraise service. We are the best at what we do because we love what we do.
Frequently Asked Questions
Is DBAppraise right for me?
If you have at least one OpenEdge database that is critical to your business, then you will definitely benefit from our service.
I have a full-time DBA on staff; do I still need your service?
DBAppraise extends your in-house OpenEdge expertise with emergency access to a senior Progress DBA, 24/7/365.
I have access to emergency support through my vendor and/or Progress. Why do I need a service like DBAppraise?
With DBAppraise, no time is wasted with level one support. The DBAppraise service monitors your system 24/7/365 and intervenes proactively to help prevent issues from affecting critical business processes. Our senior DBAs are often logged in and correcting problems before an outage occurs.
Do you outsource work to other firms or consultants offshore?
Absolutely not. DBAppraise provides value through preventative measures and quick resolution to issues. We help ensure this with our in-house senior expertise and familiarity with your environment.
What versions of Progress and OpenEdge are supported?
DBAppraise supports Progress Version 8 and 9 and OpenEdge Release 10 & 11.
Will DBAppraise interfere with my application software?
No. DBAppraise uses a non-intrusive agent that does not modify your application data or code in any way.