A couple of weeks ago we received a ProTop alert about a long running transaction that was threatening to bring down our customer’s ERP system. It is not a pleasant SMS to get on a Saturday night, but I knew I needed to respond quickly...
In the past few months, two White Star Software customers experienced one-in-a-million interruptions in availability of their OpenEdge application. I’m not talking about FIRE and BRIMSTONE DISASTERS. It was not Irma nor Harvey nor any other natural disaster. I’m talking about events like a construction...
I was called in to consult at a site where the backups were exhibiting strange behaviour. The backup file was the normal 15Gb in size and the time stamp was from last night, but when they restored it in test there was no new data....